Refund policy

Returns & Refund Policy

At The Label Network, your satisfaction matters to us. We believe in making returns as straightforward as possible — unlike many label suppliers who don't accept returns or charge restocking fees, we do things differently.

Standard Products
If you're not completely satisfied with your order, or the product doesn't match what you needed, you can return unopened and unused standard items to us within 30 days of delivery for a full refund.

Custom & Bespoke Orders
For custom-manufactured label sizes under 10,000 sheets, we'll refund 50% of the original purchase price once we receive the returned items back.

How to Start a Return
Contact our team with your order number and the reason for your return. We'll send you confirmation and return instructions, along with a reference number to include with your returned items. Once we receive and inspect your return, we'll process your refund to your original method of payment as quickly as possible.  

Damaged or Incorrect Orders
If your order arrives damaged or isn't what you ordered, contact us straight away with photos and we'll sort out a replacement or full refund at no cost to you.

VAT
VAT is included in all displayed prices. If your business is VAT-exempt or partly exempt, enter your VAT number during checkout.